"now where is that client's information..."
one of your salespeople is on vacation, another salesperson is tasked to manage their leads/clients while away
"don't have that with me right now, how about tomorrow"
you are at a job site all day and you're asked by another client to resend their latest estimate but it's at the office
"how many propective clients did we identify this month"
your regional salespeople were very active finding prospective clients during the month (you suspect) but have to wait for month's end reports to come in
changeforward offers Web consulting services and tools to help organizations make the most of the information captured throughout the business.